Learning Outcomes
- Awareness of patient responses to their diagnosis
- Understanding a range of patient behaviours at times of stress
- Professionalism and expected behaviours as a student radiographer
- Strategies for dealing with difficult or challenging conversations
- De-escalating anger
- Developing resilience
Communication skills
Rationalising behaviours
Assuming an appropriate professional response when dealing with patients
Scenario Environment
Location | |
Props/Equipment | Immersive 3D virtual reality system- |
Make-Up/Moulage | N/A |
Multi-Media | VR system as above |
Personnel | Tutor to direct VR simulation Tutor to facilitate associated discussion / reflection |
Potential Distracters | Student non acceptance of VR space (e.g. cybersickness, vertigo) Noise distraction from VR space (e.g. ambient noise removes VR fidelity)
|
Initial Simulation Set-up
- Student dons headset and hand controllers
- Student spends 5 minutes adjusting to VR immersion
- Interacts with ‘virtual receptionist and gains sense of presence
- Check student is receiving audio inputs from headset
- Picks up virtual clip board and reads clinical information from written treatment sheet/patient information
Scenario Progression
Case Introduction and Available Collateral Information
Scenario 1
- Enter VR clinic room and introduce yourself to patient.
- Sit with VR radiographer colleague and respond to patient questions as you would do within real world
- Provide a professional and supportive approach to the patient- respond to the situation as it arises
Scenario 2
- Collect patient X from the waiting room
- ID him using the information on the patient notes/treatment sheet
- Respond professionally to the scenario as it takes place
Instructions for Personnel
Scenario director may choose level of escalation according to how they see fit (low, medium, high).
Await student response and choose flow of scenario according to student response.
Ensure full scenario is worked through and completed according to the scripted scenarios.
Evaluation Strategy
Post immersion student interviews to gain qualitative insights into VR immersion.
Link to Evidence Base
Cui V., Hughes-Roberts T., White N (2022) A Design Framework for Social Virtual Reality Experiences: Exploring Social and Cultural Dimensions for Meaningful and Impactful VR. Lecture Notes in Computer Science Vol 13317 pp 395–409
The Script
Scenario Transitions & Evolution | Effective Management | Ineffective Management |
1. | Collect patient from VR waiting area | Failure to ID patient. Poor communication exhibited |
2. | Dialogue with upset patient | Inappropriate or unprofessional dialogue |
3. | Dialogue with angry patient | Inappropriate or unprofessional dialogue |